Bar Supervisor

Job Title: Bar Supervisor

Department: Bar

Report to: Senior Management/Bar Manager/Assistant Manager

Scope of Work:

To provide Ballygarry Estate Hotel & Spa standards of service to all customers in an attentive, professional & courteous manner in accordance with current legislation.

Main Duties:

To ensure 4* standards of service are achieved at all times.
To perform in a professional and courteous manner with all customers, providing the highest level of customer care at all times
To comply with statutory and legal requirements for Health & Safety for yourself, all employees and guests on the premises.
To maintain guest privacy and confidentiality at all times.
To maintain the prescribed standards of hygiene regarding all equipment used in the bars.
To be informed on departmental SOP & follow guidelines and procedures set out in these.
To stock the bar and to strictly adhere to the procedures in place for doing so, being mindful of stock rotation.
To maintain a high standard of hygiene and cleanliness both inside and outside the counter & throughout the bar.
To use time wisely and ensure used glasses are cleared from tables and counters.
To have the appropriate knowledge to sell and serve alcoholic beverages to the public. To ensure that no underage person is served an alcoholic beverage, if unsure check with supervisor or manager.
Responsible handling of cash and to give maximum concentration when handling cash and other till transactions. Please report any discrepancies.
To report any maintenance problems
To report to duty on time, in the correct uniform and to wear a name badge.
To maintain cleaning schedules
To be flexible for long shifts.
To be efficient and hygienic in the serving of food
Have reasonable knowledge of food and beverage & be able to upsell food & drink to guests.
To have reasonable knowledge of wine
To participate in Buffet service during events and ensure proper clearing of plates & cutlery and buffet area after service.
To ensure you follow closing down procedures at the end of night shift ensuring work area is prepared for next day.
To deal with complaints in a professional manner and hand them over to management when you have handled them as far as you can. Always report complaints to management.
To attend training and meetings when required to do so by your manager.
To supervise and manager the bar function, including stock-takes.
Overseeing Bar staff
Maintaining bar cleanliness
Ensuring compliance with Health and Safety
Supervising in a fast paced environment.
Guaranteeing the bar team delivers excellent service.

You must be totally flexible in your position and any other duties deemed necessary by the manager.

Job Types: Full-time, Part-time, Permanent

Part-time hours: 24-40 per week

Benefits:

Company events
Employee assistance program
Employee discount
Food allowance
On-site parking

Schedule:

Night shift
Weekend availability

Ability to commute/relocate:

Tralee: reliably commute or plan to relocate before starting work (preferred)

Experience:

Bar tending: 3 years (required)

Language:

English (required)

Work Authorisation:

Ireland (required)

Hospitality is a vocation, not just a job

Hospitality is a vocation, not just a job, and it takes special talents and commitment to be a hospitality professional.

Passion and genuine interest are crucial components for success.

We are looking forward to hearing from experienced candidates & for people as exceptional as the hotel itself. People whose passion for excellence and innovation will leave a lasting impression on our guests. If you would like to be part of our team, we would like to know more about you.

Should you wish to be considered for a position in the hotel please forward your CV to hr@ballygarry.com.

There has never been a more exciting time to join the team.