Hotel Porter

Job Title: Hotel Porter

Responsible to: Thys Vogels or Manager on Duty

To ensure the yard and grounds are kept clean and tidy at all times, all rubbish discarded properly and by performing basic maintenance tasks.
To ensure bars are stocked and kegs replaced when needed.
To check orders and deliveries and unload and store away.
To keep store areas clean and tidy.
To meet, greet and help carry guests luggage on arrival and departure in a polite and professional manner.
To communicate with Reception at all times.
Check function sheet on a daily basis and set up any meeting rooms etc as required.
To provide the highest standard of service in Room Service / Lobby Service Department
To ensure prompt service.
To exhibit a good knowledge of Room Service, Breakfast and Menu Items.
Room service trays and lobby trays to be kept at the highest standard of cleanliness at all times.
Carry out any special ‘Job of the Day’ as well as normal service required in specified length of time.
Assist Events Manager on Wedding and Events Days to set up Pavilion & Ballroom and ensure all public areas are kept clean & tidy throughout the day.
To operate plant & machinery with due care and attention ensuring adherence to health & safety procedures.
Reporting of any faulty electrical equipment.
To carry out the hotels customer care policies at all times, to communicate hotel services to guests.
To ensure that you present to work wearing the relevant uniform and name badge and to the highest possible standards of personal hygiene and appearance.
To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and any other persons on the premises.
To maintain a high standard of hygiene during work procedure by using correct chemicals and equipment provided.
To ensure that house policies regarding lost property are complied with at all times
To observe all safety rules and procedures.
To report and, where possible, take action on incidents of accidents, fire loss or damage.
To attend any meetings and training sessions when required to by the Head Porter or Management.
To help in other areas of service, i.e. Room Service, Bar Lunch, Functions & Night shifts.
To maintain at all times a good working relationship with your fellow workers and Management.
To be flexible with regard to working hours in order to handle any unexpected requirements.

Hospitality is a vocation, not just a job

Hospitality is a vocation, not just a job, and it takes special talents and commitment to be a hospitality professional.

Passion and genuine interest are crucial components for success.

We are looking forward to hearing from experienced candidates & for people as exceptional as the hotel itself. People whose passion for excellence and innovation will leave a lasting impression on our guests. If you would like to be part of our team, we would like to know more about you.

Should you wish to be considered for a position in the hotel please forward your CV to hr@ballygarry.com.

There has never been a more exciting time to join the team.